Integrating ArcGIS with Salesforce

Connect for ArcGIS has a range of integration connectors for commonly used business systems, including Salesforce. 

Connect for ArcGIS makes your Salesforce data available to any ArcGIS web map and enables you to launch directly into Salesforce pages from the map. No data needs to be copied into your geodatabase or feature layers—Connect for ArcGIS fetches the information on demand. 

The video below provides a rapid walkthrough of the key integration features available for Salesforce with Connect for ArcGIS. 

1. Data Retrieval – fetch property and customer info from Salesforce 
2. App Launcher – open Salesforce from your ArcGIS web app 
3. Create Case – create a new work request in Salesforce from ArcGIS Experience Builder 
4. Search – select map features based on a Salesforce query 
5. Zoom to Property – open Experience Builder from Salesforce, zoomed to the current record 
6. Export to CSV – export Salesforce data for features selected on the map 
7. Report Generator – generate a document combining map and Salesforce data 
8. ArcGIS Field Maps – show data from Salesforce in your Field Maps app 

Read a more technical description of the Salesforce data source on our help site. 

If you're interested in integrating your ArcGIS web maps with Salesforce, contact us to get started.